A newly formed senior management team in the charity sector, wanting to shift the organisational culture to support the charity’s strategic aims and needing to work together more effectively to achieve greater impact. 

In close collaboration with the CEO, we designed three one-day workshops giving space to the senior management team to address their key issues over a period of 7 months which were:

• More clarity about the current organisational culture and how this needs to shift
• A better understanding of each team member’s contribution, challenges and working style to enable the team to work together more effectively
• Some practical changes in ways of working which would positively impact the organisation and which the team could commit to.

The work included workshops as well as one-to-one conversations. We used a personality profile in a light touch way to start the conversation about working styles and allowed time for peer to peer feedback conversations to open up working relationships. There was a focus on practical steps the team could take – individually and collectively – and on embedding the agreed changes in working routines in order to make them “stick”.